How Does Data Sync Between the Dashboard and the Mobile App?
Category: Dashboard Guide
Platforms: Dashboard
The Dashboard displays data the mobile app has uploaded to the cloud. It doesn't read GPS directly from members' phones, and it doesn't bypass members' own sharing settings.
A member's real-time location comes from the latest location the mobile app has successfully uploaded; online status and battery level come from the device's most recent sync of its runtime status; location history comes from historical location records the mobile app has saved and uploaded.
Tip
If a location isn't updating on the Dashboard, check first whether the member's phone is uploading location normally.