Help Center

cMe User Guide and Help Center

Find guides for cMe Android App, iPhone App coming soon, and cMe Location Dashboard.

Search ideas: location sharing, groups, Dashboard, VIP, background location, verification code, delete account

Popular questions

Start with the most common issues.

Why Can't Others See My Location? Why Isn't the Location Updating on the Dashboard? Why Can't I Join a Group? Why Does Android Recommend Disabling Battery Optimization? Can I Still Share Location on iPhone After the Screen Locks? Why Didn't VIP Activate Immediately After I Subscribed?

Getting started

What Is cMe? What Platforms Does cMe Support?

Account and sign-in

How Do I Create a cMe Account? How Do I Reset My cMe Account Password? How Do I Delete My cMe Account?

Troubleshooting

Why Didn't I Receive the Verification Email? Why Can't I Join a Group? Why Can't Others See My Location? Why Is a Member Online but Not Showing a Location? Why Does Android Recommend Disabling Battery Optimization? Can I Still Share Location on iPhone After the Screen Locks? Why Isn't the Location Updating on the Dashboard? Why Didn't VIP Activate Immediately After I Subscribed?

Groups

How Do I Create a Group? What Can a Group Admin Do? How Do I Transfer Group Admin Status? What Group Types Does cMe Offer? What Are cMe's Group and Member Limits? What Is a Temporary Group Suited For? How Do I Join a Group? How Long Are Invitation Codes Valid, and How Are They Refreshed?

Live location

How Do I Turn On Location Sharing? How Do I Turn Off Location Sharing? How Often Does cMe Update Location?

Permissions

What Location Permissions Does cMe Need? Why Does cMe Need Background Location Permission? Why Does Android Show a cMe Location Notification? How Does cMe Balance Location Sharing, Battery, and Data Use?

Location History

How Do I Manage Location History Sharing?

Privacy and safety

What Is a Privacy Address? How Do Privacy Rules Differ Between Family Groups and Other Groups? Who Can See My Location? What Data Is Deleted After I Delete My Account?

Dashboard guide

What Is the cMe Location Dashboard? How Do I Log Into the cMe Location Dashboard? Who Can Use the cMe Location Dashboard? How Does Data Sync Between the Dashboard and the Mobile App?

Account and subscription

How Do I Subscribe to cMe VIP? What Benefits Does VIP Include? What Happens After VIP Expires? How Do I Restore a Purchase? How Do I Cancel My VIP Subscription? How Do I Manage My Google Play Subscription? How Do I Manage My Apple App Store Subscription?

Group chat

Does cMe Support Group Chat?

Support

How Do I Contact cMe Support?