Why Didn't I Receive the Verification Email?
Category: Troubleshooting
Platforms: Android / iPhone (coming soon)
Not receiving the cMe verification email is usually related to a mistyped email address, a delayed email, or filtering rules from your email provider.
Things to Check
- Confirm the email address you entered at sign-up is spelled correctly.
- Wait a few minutes, then refresh your inbox.
- Check your spam, promotions, marketing, and other auto-sorted folders.
- Search your inbox for "cMe" or verification-email-related keywords.
- Confirm your inbox isn't full and can receive external email.
- Return to cMe to see if you can resend the verification email.
If you've requested the verification email multiple times, just use the most recently received email that is still valid to complete verification.
Still Not Receiving It
Contact cMe through the support email and provide your registered email address, the approximate time you requested the verification email, your phone model, and your cMe version number. Do not provide your account password or email verification code.
Note
Verification links may have an expiration period. If it expires, request a new verification email in the app.