Why Can't Others See My Location?

Category: Troubleshooting

Platforms: Android / iPhone (coming soon)

If group members can't see your location, first confirm that real-time location sharing, the system's location permission, GPS, and your network connection are all working.

Possible Causes

• You turned off global location sharing.
• You only turned off location sharing in the current group.
• Your phone's location service is turned off.
• cMe doesn't have the necessary location permission.
• Background location is restricted by the system.
• Your device hasn't obtained a valid GPS location yet.
• The network is unavailable, so your location hasn't uploaded.
• You're indoors, in an underground parking garage, or somewhere else with weak satellite signal.
• A privacy address or group privacy rules are affecting the precise location display.
• The app was force-stopped, you're logged out, or it hasn't run in a long time.

Recommended Checks

1. Open cMe and confirm you're logged into the correct account.
2. Check the location-sharing toggle for the current group.
3. Confirm your phone's system location service is turned on.
4. Check cMe's location and background-location permissions.
5. Go outdoors or near a window and wait for your device to obtain a valid fix.
6. Check your mobile data or Wi-Fi connection.
7. Android users: check battery optimization, background-running, and auto-start settings.
8. iPhone users: check precise location and the appropriate location authorization.
9. Have other members refresh the map or reopen the group.